{"id":12728,"date":"2025-10-13T16:54:39","date_gmt":"2025-10-13T14:54:39","guid":{"rendered":"https:\/\/xn--gafasparaeclipsesolarespaa-5rc.com\/0017-enviaments\/"},"modified":"2026-04-10T11:06:53","modified_gmt":"2026-04-10T09:06:53","slug":"politica-enviaments","status":"publish","type":"page","link":"https:\/\/xn--gafasparaeclipsesolarespaa-5rc.com\/ca\/politica-enviaments\/","title":{"rendered":"1017-Enviaments"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12728\" class=\"elementor elementor-12728\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00f5dc2 e-flex e-con-boxed e-con e-parent\" data-id=\"00f5dc2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-41dcf93 pge-bnr e-flex e-con-boxed e-con e-child\" data-id=\"41dcf93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c8dbe elementor-widget elementor-widget-heading\" data-id=\"b3c8dbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica d\u2019Enviaments de Spectrum<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c318bf elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0c318bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e5ae7c e-flex e-con-boxed e-con e-parent\" data-id=\"2e5ae7c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1f744d9 e-con-full e-flex e-con e-child\" data-id=\"1f744d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e575a6 elementor-widget elementor-widget-heading\" data-id=\"9e575a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. M\u00e8todes d\u2019enviament i seguiment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b05752 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8b05752\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A Spectrum utilitzem Correos d\u2019Espanya com a principal operador log\u00edstic per a l\u2019enviament de totes les comandes.<\/p><p>Les comandes s\u2019envien en sobres amb protecci\u00f3 o caixes de cartr\u00f3 r\u00edgid, dissenyades especialment per a les <span style=\"font-weight: 400;\">ulleres Spectrum Eclipse Glasses<\/span>, amb l\u2019objectiu de garantir que arribin en perfectes condicions.<\/p><p>Tots els enviaments es fan certificats i amb n\u00famero de seguiment.<\/p><p>Un cop el paquet ha estat lliurat a la companyia de missatgeria, es genera un codi de seguiment que permet al client consultar l\u2019estat de l\u2019enviament i la data estimada d\u2019entrega.<\/p><p>Rebr\u00e0s un correu electr\u00f2nic amb el teu n\u00famero de seguiment i un enlla\u00e7 directe per seguir el progr\u00e9s de la comanda en tot moment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67c7b6d elementor-widget elementor-widget-heading\" data-id=\"67c7b6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Costos d\u2019enviament<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74d4221 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"74d4221\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t(S\u2019inclour\u00e0 una taula per zones amb el pes o quantitat d\u2019ulleres i el cost corresponent).\n\nEls enviaments fora de la Uni\u00f3 Europea (M\u00e8xic, Argentina, Estats Units, Brasil, Su\u00efssa, Andorra, etc.), aix\u00ed com a illes o regions especials dins la UE (Illes Can\u00e0ries, Madeira, etc.), es gestionen mitjan\u00e7ant servei porta a porta. Els drets d\u2019importaci\u00f3 i l\u2019IVA <span style=\"color: #e95900;\"><strong>no<\/strong><\/span> estan inclosos en el preu de l\u2019enviament.  \n\nEl pes m\u00e0xim perm\u00e8s per a enviaments internacionals \u00e9s de 60 kg per enviament.<br> Si la teva comanda supera aquest l\u00edmit, s\u2019haur\u00e0 de dividir en diversos paquets, i el client haur\u00e0 d\u2019abonar la difer\u00e8ncia corresponent.  \n\nSi tens dubtes sobre enviaments internacionals o sobre les Illes Can\u00e0ries, contacta amb nosaltres. Et prepararem un pressupost personalitzat i t\u2019ajudarem a trobar la millor opci\u00f3 d\u2019enviament.  \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4c422a elementor-widget elementor-widget-heading\" data-id=\"b4c422a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Processament de comandes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfeb3b0 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"dfeb3b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les comandes es processen i s\u2019envien en un termini mitj\u00e0 d\u20191 a 2 dies laborables despr\u00e9s de realitzar la compra.<br>Aquest temps de preparaci\u00f3 s\u2019ha de sumar al temps d\u2019enviament, ja que necessitem aquest marge per empaquetar i etiquetar manualment totes les comandes. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82106ba elementor-widget elementor-widget-heading\" data-id=\"82106ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Terminis d\u2019entrega<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4e67f9 elementor-widget elementor-widget-heading\" data-id=\"b4e67f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Comandes extraviades<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dadd2c9 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"dadd2c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si la teva comanda no ha arribat al seu dest\u00ed, t\u2019ajudarem a resoldre-ho el m\u00e9s aviat possible.<\/p><p>Primer, revisa el correu de confirmaci\u00f3 d\u2019enviament i assegura\u2019t que l\u2019adre\u00e7a facilitada \u00e9s correcta. Si l\u2019adre\u00e7a era incorrecta, estarem encantats de reenviar la comanda a la nova adre\u00e7a, per\u00f2 les despeses d\u2019enviament aniran a c\u00e0rrec del client.  <\/p><p>Si l\u2019adre\u00e7a era correcta, contacta amb nosaltres a [atencionalcliente@astrotelescopios.es], indicant el n\u00famero de comanda. Treballarem per oferir-te una soluci\u00f3 al m\u00e9s aviat possible.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2874c40 elementor-widget elementor-widget-heading\" data-id=\"2874c40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Productes danyats<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e52df7f elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e52df7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>El nostre objectiu \u00e9s que rebis les teves ulleres en perfectes condicions.<br> Si el teu paquet arriba danyat o deteriorat durant el transport, contacta amb nosaltres immediatament i proporciona la seg\u00fcent informaci\u00f3:  <\/p><ul><li><span style=\"color: #000000;\"><strong>Foto del producte dins de l\u2019embalatge intern:<\/strong><\/span> la imatge ha de mostrar com el producte estava protegit durant el transport. \u00c9s necessari que el producte danyat aparegui col\u00b7locat dins de l\u2019embalatge, tal com va arribar al destinatari.  <\/li><li><span style=\"color: #000000;\"><strong>Foto de l\u2019embalatge exterior amb l\u2019etiqueta d\u2019enviament:<\/strong><\/span> la foto ha de mostrar clarament que l\u2019enviament va ser gestionat per la companyia de missatgeria contractada i que la reclamaci\u00f3 correspon a aquest lliurament.<br> Fes la foto des d\u2019una dist\u00e0ncia suficient perqu\u00e8 tots els dades de l\u2019etiqueta siguin llegibles.  <\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f518b47 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f518b47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>Revisa sempre l\u2019estat del paquet abans d\u2019acceptar la entrega.<br> Si observes danys visibles, informa el missatger i refusa el paquet si \u00e9s necessari. <\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica d\u2019Enviaments de Spectrum 1. M\u00e8todes d\u2019enviament i seguiment A Spectrum utilitzem Correos d\u2019Espanya com a principal operador log\u00edstic per [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-12728","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xn--gafasparaeclipsesolarespaa-5rc.com\/ca\/wp-json\/wp\/v2\/pages\/12728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xn--gafasparaeclipsesolarespaa-5rc.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xn--gafasparaeclipsesolarespaa-5rc.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xn--gafasparaeclipsesolarespaa-5rc.com\/ca\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/xn--gafasparaeclipsesolarespaa-5rc.com\/ca\/wp-json\/wp\/v2\/comments?post=12728"}],"version-history":[{"count":2,"href":"https:\/\/xn--gafasparaeclipsesolarespaa-5rc.com\/ca\/wp-json\/wp\/v2\/pages\/12728\/revisions"}],"predecessor-version":[{"id":12935,"href":"https:\/\/xn--gafasparaeclipsesolarespaa-5rc.com\/ca\/wp-json\/wp\/v2\/pages\/12728\/revisions\/12935"}],"wp:attachment":[{"href":"https:\/\/xn--gafasparaeclipsesolarespaa-5rc.com\/ca\/wp-json\/wp\/v2\/media?parent=12728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}